Introduction
At Enqura, we respect your privacy and are committed to protecting your personal data. This Privacy Policy belongs to Enqura, and explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR), UK General Data Protection Regulation (UK GDPR), and the Turkish Personal Data Protection Law (KVKK). By visiting our website and using our services, you consent to the collection and processing of your personal data as described in this policy.
Scope
This Privacy Policy applies to all personal data collected, processed, and stored by Enqura through the following:
Website: Data collected through our website, including contact forms, cookies, and user interactions.
Services and Products: Data provided by individuals when accessing or using our products and services.
Customer Support and Communications: Data collected during email, phone, other forms of communication or live chat interactions for inquiries or issue resolution.
Third-Party Integrations: Information processed through third-party services integrated into our platforms.
Events and Marketing Activities: Personal data collected during events, webinars, or through opt-ins for newsletters and promotional materials.
Regulatory Compliance: Any information collected to comply with applicable legal, tax, or regulatory obligations in jurisdictions where we operate.
This policy is designed to ensure compliance with the GDPR, UK GDPR, and the KVKK. It outlines how we collect, use, and protect personal data, regardless of geographic location or medium.
Please note that this Privacy Policy does not apply to external websites or services that may be linked from our platforms, which have their own privacy practices.
Definitions
Company: Enqura (hereinafter referred to as “Enqura”, “Our Company” “we”) refers to the legal entity that manages the website www.enqura.com.
Personal Data: Any information related to an identified or identifiable natural person
Customer: The legal entity to whom we intend to provide or already provide our services under the Agreement, including Enqura’s partners under a partnership agreement.
Product(s): All products provided by us to customers
Service(s): All services provided by us to customers
Data Controller: Enqura acts as the Data Controller under applicable data protection regulations, including the GDPR, UK GDPR, and the KVKK.
Data Processor: A legal person, public authority or any legal entity that processes personal data on behalf of Enqura or Enqura’s processor.
Data Subject: Any individual whose personal data Enqura may process, including, but not limited to, Enqura’s visitors, customers etc.
Visitor: Any individual visiting Enqura’s website.
Website or Enqura’s Website: https://www.enqura.com, including its subpages and subdomains, operated by Enqura.
Main Privacy Principles
Enqura adheres to the principles of personal data protection as envisaged in the GDPR, UK GDPR and KVKK. Here you can find the privacy principles we follow when processing Personal Data.
- We process personal data in compliance with GDPR, UK GDPR, and KVKK, ensuring transparency in data handling.
- We collect and use data only for specified, legitimate purposes.
- We only process necessary and relevant personal data.
- We keep personal data accurate and up to date.
- We retain personal data only for as long as necessary.
- We implement security measures to protect data from unauthorized access or breaches.
- We take responsibility for data protection and ensure compliance with applicable laws.
Personal Data Processing Purposes and Types
Enqura only processes personal data according to the purpose limitations below.
Contact Forms Purposes
Enqura collects and processes personal data in order to provide you with the information you may request from Enqura as a customer, visitor, partner etc. via using website forms.
If you ask us to provide information in the “Contact Us” or Request Demo” form, we may use the following personal data such as name, surname, email address, phone number and other information necessary for Enqura to resolve the relevant issue.
Marketing Purposes
We process personal data for marketing activities, including advertising and lead generation. When you interact with our ads (e.g., Google Ads), you may be directed to our website, where we collect relevant information to follow up on your interest in our services. Additionally, displaying targeted ads based on previous website visits to enhance user engagement and outreach.
Cookie Processing Purposes
When Visitors interact with the Website in any way, Enqura collects and processes cookie files to store their preferences and settings, personalise content and advertising, and analyse the incoming traffic. You can visit the Cookie Policy for more details.
Legal Grounds and Purposes of Processing
Enqura process data lawfully, transparently, and only for legitimate business purposes.
- Contact forms that you fill out to contact us on our website or third party websites,
- Contracts that you have signed with our company and e-mails that you have sent to our company,
- Marketing activities,
Information provided to our employees, - Social media channels, Google etc. search engines,
- Using browser cookies,
- Using Google Analytics service,
- Using Google Ads service.
Data Subject’s Rights
- To learn whether your personal data is processed,
- To request information regarding the processing of your personal data,
- To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
- To know the third parties to whom personal data is transferred domestically or abroad,
- To request correction of your personal data if it is processed incompletely or incorrectly or if it changes,
- To request the deletion or destruction of your personal data,
- To request notification to third parties to whom your personal data is transferred that your personal data is processed incompletely or incorrectly and that your personal data is deleted or destroyed,
- To object to the analysis of your processed data exclusively through automated systems, resulting in a result against you,
- To request compensation for the damages if you suffer damages due to the processing of your personal data in violation of the law
Disclosure and Transfer of Personal Data
Personal data is processed for the purposes of providing the Company’s services and carrying out the necessary work within this scope, contacting you regarding our services if you have given your explicit consent, conducting marketing activities, conducting customer acquisition activities and sharing offers regarding our services in this regard, conducting reports, customer statistics and similar reviews deemed necessary within the scope of Company activities, etc.
Enqura may share personal data with the following persons for the purposes explained above:
- With relevant departments providing services to continue Company activities and business processes,
- With domestic and/or international service providers processing personal data on behalf of the Company,
- With third party service providers and company investors who provide services such as accommodation and travel to enable your participation in the events we organize in order to develop our relationships with you.
- With official authorities, supplier companies, public institutions, our business partners and insurance companies when necessary,
- Any personal data transfer that is not compatible with our Company activities other than the purposes given above will not be carried out without the explicit consent of the data owner.
Security of Personal Data and Sharing with Third Parties
Enqura will not share your personally identifiable information with third parties for direct marketing purposes unless you consent to its disclosure. If you choose to receive communications from a third party, your information will be subject to the third party’s privacy policy, not this privacy policy. For this reason, if you subsequently do not want a third party to use your information, you will need to contact that third party directly. Enqura may also share your personally identifiable information with third parties in the following circumstances:
Enqura’s Security
Enqura shall have the right to disclose user information, including your personally identifiable information, when legally required to do so, upon request by governmental authorities conducting an investigation, or to verify and enforce compliance with Enqura’s administrative policies and applicable laws.
Aggregate Information
Enqura may disclose non-identifiable aggregate information for a number of purposes, including describing the services it provides to prospective partners and other third parties.
Use of Social Media Plugins
When you visit our websites, an integration automatically ensures that you do not connect to the servers of service providers. Only by activating these plugins do you consent to the data transfer and the browser creates a direct connection to the service provider’s servers. The content of the various plugins is then transferred directly to your browser by the respective service provider and then displayed on your screen.
More detailed information about the collection and use of data by LinkedIn or Instagram and the rights and possibilities you can use to protect your privacy under these conditions can be found under the data protection/privacy advice of the service provider.
Retention of Personal Data
If a period is specified in the law or relevant legislation for the storage of data, the data in question must be stored for at least this period.
If a period is not specified in the legislation for the storage period of the data we process, your data will be stored for the period specified in the contract made with you and as required by the relationship between us. After this relationship ends or after the period specified in the contract has passed, your data will be deleted, destroyed or anonymized without any request from you.
If you request that your data be deleted before the periods specified in the legislation for the storage period, your request in question will not be fulfilled.
After the expiration of the Personal Data storage period, we shall anonymize or permanently erase your Personal Data. Please note that Enqura processes, maintains, and uses aggregated or de-identified information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.
Contact Details and Information
Please review this Privacy Policy carefully and contact us at info@enqura.com for any changes or updates regarding your personal data, or if you have any comments, questions, or concerns.
Changes to the Privacy Policy
Kindly note that we may modify the Privacy Policy from time to time. If we make changes, we will notify you of such as by revising the date of this Privacy Notice. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.
User Declaration
In accordance with the Law on the Protection of Personal Data (KVKK), I have obtained the above information text regarding the processing of my personal data by Enqura and affiliated partners and organizations mentioned in the text on the date I have specified below; I have read, reviewed, evaluated and accepted all the issues stated above by knowing, understanding and accepting them; I accept, declare and undertake that, I consent to the sharing of my personal data defined in the KVKK and the content, place and method of collection specified above with the persons specified above and to the processing of these within the scope defined in the KVKK, for the purposes and reasons specified in this “Information on Personal Data” as a result of my free will.
Last update: February 11, 2025