Hear Directly From Our Customers
Burgan Bank x Enqura: 100% Customer Satisfaction in Digital ID Verification with EnQualify
“Enqura is 100% compatible with our regulators, which is very critical for a banking sector which has been regulated really 100%. Enqura’s technology was very user friendly. That’s why we have have 100% customer satisfaction with the process they provide to us.” Halil Ozcan, Burgan Bank On Digital Banking Executive Vice President
Burgan Bank, standing out in the industry with the next-generation digital services, chose EnQualify for their digital onboarding processes. In this way, Burgan Bank not only ensured full compliance with regulatory requirements but also revolutionized its customer acquisition processes. By managing remote identity verification and onboarding more quickly and efficiently, the bank significantly increased customer satisfaction and participation rates. These processes ran smoothly for both customers and operations, marking a key milestone in Burgan Bank’s digital transformation. Burgan Bank achieved remarkable growth by exceeding the sector average in remote customer acquisition by 3.7 times in 2024.
Info Investment x Enqura: 83%+ Completion Rate in Digital Onboarding with EnQualify
“Previously, 50 out of 100 customers were lost in the process. Now, with EnQualify, 83%+ of them complete onboarding seamlessly.” Elcin Inan Ballı, Head of PMO, Info Investment.
Info Investment overcame major drop-off issues in digital onboarding by switching to EnQualify. With Enqura’s advanced technology, the account opening success rate jumped from 50% to over 83%.
Thanks to intuitive guidance and a fully integrated SDK within the Infox mobile app, users now complete digital ID verification steps in under 3.5 minutes, typically in just one attempt.
Looking ahead, Info Investment plans to expand onboarding to corporate clients (KYB) via video calls with EnQualify.
GoldenPay x Enqura: Seamless and Secure Customer Onboarding with EnQualify
“It’s revolutionising the way we onboard our customers in Hesab.az’s online payment platform. It’s not only saving us money and time but also enables us to expand to wider audience.” GoldenPay’s CEO Eynar Abdullayev
Golden Pay, Azerbaijan’s fintech pioneer, has taken a monumental step in revolutionizing customer onboarding with Enqura’s EnQualify solution. With this collaboration, EnQualify becomes the first e-KYC product used in Azerbaijan, setting a new standard for the industry. By integrating EnQualify, Golden Pay is not only ensuring compliance with Azerbaijan Central Bank regulations but also enhancing customer experience by making onboarding seamless and secure.
This partnership is a game-changer for their Hesab.az online payment platform, expanding their reach and making every transaction easier.